Privacy Policy

This privacy policy explains how Atkin Maintenance uses and protects any information that you provide when using this website.

Atkin Maintenance is committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

We may update this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes.

What information we collect

We may collect the following information:

  • Name and contact details, including email address and telephone number

  • Demographic information such as postcode

  • Preferences and interests

  • Other information relevant to customer enquiries, surveys, or service quotations

How we use the information we collect

We collect this information to understand your needs and provide you with a better service. This includes:

  • Internal record keeping

  • Responding to enquiries and providing quotations or service information

  • Improving our services and website

  • Sending occasional emails about services, updates, or information we believe may be relevant to you

  • Contacting you for feedback or market research purposes

We will only contact you using the details you have provided and in line with your preferences.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put suitable physical, electronic, and managerial procedures in place to safeguard and secure the information we collect online.

How we use cookies

Cookies are small files placed on your computer’s hard drive that help analyse web traffic or allow websites to respond to you as an individual.

We use cookies to:

  • Analyse website traffic and usage

  • Understand which pages are most useful to visitors

  • Improve website performance and user experience

Any information collected through cookies is used for statistical analysis only and does not identify you personally.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may affect how the website functions for you.

Links to other websites

Our website may contain links to other websites of interest. Once you leave our site, please note that we do not have control over those websites.

We cannot be responsible for the protection and privacy of any information you provide while visiting other sites. You should review the privacy policies of any external websites you visit.

Controlling your personal information

You may choose to restrict the collection or use of your personal information by:

  • Selecting relevant options on website forms where available

  • Contacting us directly to update your preferences

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at:

enquiries@atkinmaintenance.co.uk

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required to do so by law.

Access to your information

You may request details of the personal information we hold about you. If you would like a copy of this information, or believe that any information we are holding is incorrect or incomplete, please contact us and we will promptly correct or update it.